Shipping & Delivery

How will my item ship?

Your order will ship via FedEx SmartPost. You will receive tracking information from FedEx. FedEx works with the U.S. Post Office, which may make the final delivery to your home. Be sure to check for your packages in places where you typically receive your mail. This could include your door and your mailbox.

How long does standard delivery take?

Standard delivery is five to seven business days. Certain products may require additional processing time, prior to shipping. Due to the changing nature of service alerts issued by FedEx and the U.S. Post Office, your item may take longer to arrive than this window.

How much does shipping cost?

Orders over $49 (after rebates are applied and before taxes and fees are added) ship for free. Orders $49 and under (after rebates are applied and before taxes and fees are added) ship for a flat rate of $5.

Are there any restrictions?

Orders on incentivized products must be sent to the address associated with the Entergy Mississippi account. Orders for non-incentivized products can be sent to addresses other than the address associated with the Entergy Mississippi account. Certain products may have additional restrictions. See product pages for more information.